Your session is now underway! You can now ask questions. Now ask them to fill in their name and email address, check and accept the permission to record, then click ' Start test'.Ask the participant to click on your Marvel user test invitation link.Ask the participant to click the ' Present Now' and then select 'Your entire screen' button to share their screen.Start a Google Meet or Hangouts call with your participant.We'll use Zoom for moderation and interaction with the participant and Marvel for recording and storing the user test, which includes the audio, video and screen recording, alongside the metrics from the session. Remote user testing sessions using Zoom and Marvel This starts a user test session in Marvel where the audio, video, screen recording and metrics from the test will be recorded. The invitation link is what you'll provide your participant instead of the usual prototype link. Once that's done, you can create your user test in just a few clicks. You should avoid leading questions so try to start each question with:įor this walkthrough, we're going to assume you already created a prototype in Marvel. Having a standard set of questions to ask during the session helps bring some uniformity to the results you gather, but don't afraid to go with the flow if things don't go according to plan! Step 2: Plan your questions for during and after the test in advance This will align everyone in your team when they come to review the results. How are we testing? - Remote, in-person, mobile devices, etc.Who are we testing with? - Age, location etc of your participants.Why are we testing this? - What hypothesis or assumption are you testing?.What are we testing? - Sketches, flows, features, wacky ideas.We're big believers in keeping things simple, try these headings in your document that outlines your test: What idea, design, feature or hypothesis are you testing and why? Without this, you'll end up looking for answers without a question. Let's get you prepared before jumping into the setup: Step 1: Define your testįirst and foremost, define a goal.
#Google hangouts video test software#
Today we're going to focus on moderated, remote usability testing using video conference software and Marvel. This, of course, takes more time as you need to schedule, plan and then conduct the session, but you should be rewarded with higher quality responses. We recommend this type of test for more complicated flows or new features that need to be validated. Moderated testing is where you are present during the test and can talk to the participant in real-time as they move through your prototype. The downside is that you may not get the best quality results or answers as you can't dig into the participant's thoughts and feelings during the test. It's perfect for low-touch research where you may not have the time to spend 30-60 mins on calls with each participant or the designs and prototypes are straight forward (like testing a new button position or layout). Unmoderated testing is where the participant takes your test without a human there to guide them or ask questions along the way. A quick recap on the difference between moderated and unmoderated testing
Note: This guide relates to our new User Testing feature which records video, audio and screen interactions.
We're going to focus on using Zoom and Google Meet/Hangouts but this method works almost exactly the same for other video conference software.
If you need to conduct remote, moderated usability tests, this guide is for you. Now that everyone from governments to schools are using Zoom or Google to move projects forward, we've put together this handy guide to using our new User Testing feature in combination with video conference to create remote testing sessions. If you're one of the millions of new Zoom and Google Meet or Hangouts users then this a question you'll likely be hearing every day.
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